La Leche League International (LLLI) is the U.S.-based charity 501(c) (3) that provides direction, sets global policy, and establishes accreditation standards for all La Leche League entities.
The purpose of La Leche League International’s (LLLI’s) Conflict Resolution Process is to ensure that complaints raised from within La Leche League (LLL) or by the public are resolved fairly and promptly with the goal of a respectful, mutually agreeable resolution.
The LLLI Conflict Resolution Process addresses conflicts involving La Leche League International and issues including but not limited to compliance with the LLLI Bylaws and the LLL Code of Conduct and Policies and Standing Rules.
Complaints about illegal conduct or financial impropriety within LLLI may also be reported through the Complaint Form as above or as described in our Whistleblower policy [Link to pdf of policy]. The Executive Director and Chair(s) of the Board are responsible for ensuring that all complaints about illegal conduct or financial impropriety are investigated and resolved.
For concerns about LLLI Board actions, decisions, and policies, see the Global Leaders Committee policy at this link _Link to Global Leaders Policy________.
For concerns relating to Leader Accreditation Department (LAD) decisions about Leader Accreditation, see Leader Accreditation Appeals Policy at this link _Link to LAD Appeals process (due for revision in March)________.
Complaints may be reported to the Conflict Resolution Team (CRT) through the Complaint Form [LINK to Complaint Form]
- email – CRT@llli.org
- postal mail –
LLLI Conflict Resolution Team
La Leche League International
110 Horizon Drive, Suite 210
Raleigh, NC 27615
- telephone: 919-459-2167
- fax: 919-459-2075